Everything you'd want to ask.
Detailed answers about accuracy, hardware, integration, pricing, and support. Can't find your question?Get in touch.
How accurate is the AI counter?
SemenStrawCOUNTER consistently achieves 99%+ accuracy across goblet types, straw colors (clear, blue, pink, yellow), and partial submersion. Accuracy is validated against a manually-counted ground-truth dataset of 50,000+ goblets across breed, species, and packaging variants.
How many straws can it count at once?
Up to 1000 straws per goblet in a single scan. Larger goblets are scanned in segments and aggregated automatically. There is no upper limit on goblets per session.
How fast is a scan?
Median scan time is under 60 seconds end-to-end including image acquisition, AI inference, validation, and ERP sync. Most goblets complete in 30–45 seconds.
Does it work through liquid nitrogen vapor?
Yes. Our acquisition pipeline uses synchronized vapor-suppression lighting and multi-frame fusion so vapor turbulence does not degrade detection.
Does it work with mixed straw colors and sizes?
Yes. The model is trained on 0.25 mL and 0.5 mL straws across all common color codes and supports mixed-content goblets.
What's in the box?
Industrial camera head, vapor-resistant LED ring, edge compute unit (NVIDIA Jetson-class), height-adjustable stand, calibration target, and operator tablet. Ships pre-calibrated and ready to deploy in under 30 minutes.
Do I need internet to use it?
No. All AI inference runs on the edge unit. Internet is only required for cloud sync, OTA updates, and remote support — and all three are optional and can be deferred or disabled.
What's the operating environment?
Designed for cryobank and breeding-center conditions: 5–35 °C ambient, 10–90% RH non-condensing. The camera head is rated for sustained exposure to LN₂ vapor.
How long does setup take?
Typically under 30 minutes from unboxing to first scan. Our team handles ERP/LIMS integration during onboarding (1–2 weeks).
Which systems do you integrate with?
Out-of-the-box connectors for SAP, Microsoft Dynamics, Oracle, custom ERPs, LabWare LIMS, STARLIMS, and major herd-management platforms. Generic REST/CSV/SFTP interfaces are also available.
What data leaves my facility?
Nothing, unless you opt in. By default scans stay on the edge unit. With cloud sync enabled, only structured count records (no images) are transmitted over TLS 1.3.
Can I export raw data?
Yes. Every scan can be exported as JSON, CSV, or PDF including count, timestamp, operator, goblet ID, and confidence score.
How is it priced?
Annual subscription tied to scan volume and number of units. Includes hardware, software updates, and standard support. Custom enterprise plans available — see the pricing page for details.
What support do you provide?
Standard plans include business-hours support with 1-business-day response. Premium plans include 24/7 support with 1-hour response, dedicated success engineer, and quarterly on-site visits.
How long does operator training take?
Operators are productive after a 30-minute onboarding. The UI is touchscreen-driven, language-localized, and designed for technicians with no computer-vision background.